Ask the right questions
Give the agent the questions your best rep asks first: team size, current process, timeline.
Set the agent up as a discovery-call rep. It asks what the visitor is trying to fix, listens, answers what it can and passes your team a clear summary of the conversation.
A visitor who wants to talk waits for a form to be read, a calendar to line up and a first call that mostly repeats questions your site already answers. The excited visitor becomes a polite one, and then a silent one. A first conversation that happens while they are still on the page keeps the thread.
Give the agent the questions your best rep asks first: team size, current process, timeline.
Capture name, work email and what the visitor told the agent, before anyone on your team is involved.
Each session ends in a summary and interest level, sent to Slack or your webhook.
Your rep opens the call knowing what the buyer already said.
Visitors get a conversation now, not a calendar link.
Transcripts show what buyers worry about, in their own words.
Your team spends its time on buyers who are a fit.
Talk to Aria now, or tell us about your product and we'll show you how it would run.