ZodiemFirst-week walkthroughs
Guide a new signup to their first result.
Onboarding and support
Show every new user around, on demand.
A live guide that opens the right screen while it answers. New users get unstuck in the moment, and your team sees the questions that keep coming up.
Show, don't just tellApproved knowledgeSpot recurring questions
The problem
Everyone needs help in the first week.
New users hit the same early questions. Written guides are skimmed, videos go stale and your team cannot be on every call. A live guide that shows the screen as it answers closes the gap.
Use cases
Where it fits.
How-to questions
Show the answer on screen, not just in text.
Spot recurring confusion
See which questions repeat across new users.
Outcomes
What changes for your team.
Faster time to understanding
New users see the answer in the product, in the moment.
Fewer repeat questions
Topics across sessions show what to fix in your product or docs.
One source of truth
The same approved knowledge powers every answer.
Your team stays free
People handle the hard cases.
How a lead travels
From click to your team.
Visitor asksOne click starts the call
Agent answersFrom your approved knowledge
Drives your productVisitor watches it live
Lead is summarisedTranscript, interest, next step
Team is toldSlack or webhook, instantly
FAQ
Questions.
Is this the same agent as the sales one?
Same platform, different knowledge. You can run separate agents with their own knowledge and routing.
Can it act inside a customer's account?
We recommend pointing it at a demo workspace with sample data. It should not have a path into production data.
Does it support multiple languages?
English only today. Multi-language is on the roadmap.
Is it a replacement for support staff?
No. It answers the common questions so your team can focus on the rest.
See it live on a real product.
Talk to Aria now, or tell us about your product and we'll show you how it would run.